Q: What connector do you use?

SAE J1772 Level 2 plug with a Tesla adapter included at no extra charge. The 25-foot charging cord reaches most parking configurations.

Question 1

How fast will a technician arrive?

Accepted Answer

Estimated arrival is confirmed by dispatch when you call or submit a request. Response times depend on your location within the Grand Strand.

Question 2

What types of EVs do you charge?

Accepted Answer

We charge all EVs with a standard J1772 inlet — Tesla (with included adapter), Rivian, Ford, Chevrolet, BMW, Hyundai, Kia, Nissan, Mercedes-Benz, Audi, Lucid, Volkswagen, Polestar, and more.

Question 3

Is this DC fast charging?

Accepted Answer

No. Our EVroadHERO unit provides Level 2 AC charging at 9kW continuous / 11kW peak. It delivers approximately 5 miles of range per 11–12 minutes — enough to reach the nearest charging station.

Question 4

Do you serve hotels and vacation rentals?

Accepted Answer

Absolutely! We offer mobile EV charging for hotels, resorts, vacation rentals, and property management companies across the Grand Strand. Contact us for partnership packages.

Question 5

How much does it cost?

Accepted Answer

Quick Boost: $199 (up to 30 min), Standard Charge: $329 (up to 60 min), Extended Charge: $429 (up to 90 min). After-hours surcharge of $50 applies from 6PM–6AM. Pricing is confirmed by dispatch before service begins.

Question 6

Do you come to the beach or resort parking lots?

Accepted Answer

Yes! Our compact EVroadHERO unit fits in a truck bed and reaches any accessible parking area — hotel lots, resort garages, beach parking, and driveways.

Question 7

What is EEErescue.com?

Accepted Answer

EEErescue.com is the national mobile EV charging network that Myrtle Beach Mobile EV Charging belongs to. It provides 24/7 emergency EV charging coverage across the United States.

Question 8

How much range will I get?

Accepted Answer

Approximately 5 miles of range per 11–12 minutes of charging. Range added varies by vehicle model, battery condition, weather, and charging conditions.

Question 9

Is it safe for my EV battery?

Accepted Answer

Yes. Our EVroadHERO unit has THD < 3% power quality — super clean power that is safe for all EV battery systems. It also features carbon monoxide auto-shutoff.

Question 10

What connector do you use?

Accepted Answer

SAE J1772 Level 2 plug with a Tesla adapter included at no extra charge. The 25-foot charging cord reaches most parking configurations.

Question 11

Do you serve the entire Grand Strand?

Accepted Answer

Yes! We cover Myrtle Beach, North Myrtle Beach, Surfside Beach, Garden City, Murrells Inlet, Atlantic Beach, Little River, Briarcliffe Acres, Cherry Grove, and the entire Grand Strand corridor.

Question 12

What are your hours?

Accepted Answer

We are available 24 hours a day, 7 days a week, including holidays. After-hours surcharge of $50 applies between 6PM and 6AM.

Question 13

Can you charge my fleet vehicles?

Accepted Answer

Yes! We offer custom fleet charging packages for businesses, dealerships, and commercial operators on the Grand Strand. Contact us for fleet pricing.

Question 14

Do you guarantee arrival time?

Accepted Answer

Estimated arrival is confirmed by dispatch — we do not guarantee specific arrival times as response depends on current demand and your location.

Frequently Asked Questions

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